IN-STORE SELLING

Our in-store selling events are action-packed and highly profitable! They are set up in stores and include: team-selling, sales coaching, leadership development, and key seminars personalized for each staff. We team up with salespeople and managers to work with clients, to maximize sales and increase store business. Through these events salespeople gain new selling knowledge, and managers top leadership skills for improving performance and making stores more profitable.

Check out our 4 in-store selling events, customized for all staff. Call us to plan your next sales event and boost your business.

SALES STAFF

1 full day - We require all sales staff to participate, and mgrs. to work the full day. At these events, all staff will gain new skills to:

• Connect better with clients & create sales

• Convert tough clients & close more sales

• Build new clients & develop existing clientele

• Achieve sales goals & keep up store business

MANAGEMENT

1 full day - We set up these events for each district, and require mgrs. to attend full day. These events equip and develop mgrs. to:

• Manage more proficiently & improve sales

• Develop & retain profitable salespeople

• Recruit & staff store more effectively

• Improve leadership & increase business

DEPARTMENT & MEGA STORES

2 full days - We team up with dept. mgrs. to improve customer service and sales in all depts. Our focus is to motivate all dept. staff to:

• Give clients top service & boost dept. sales

• Increase UPT’s & maximize daily business

• Create new clients & grow existing clientele

• Keep up dept. sales & boost store growth
  

EXTENDED EVENTS

We extend our in-store selling events for larger retailers, to target more stores, develop more staff, and support more businesses. Call us to plan the best sales training strategy for your business.

Our classes & workshops contain highly effective sales/management strategies for improving all retail staff. The training courses are based on our proven track record with developing top staffs and increasing many retail businesses. Whether your staff members are beginners, intermediate, or advanced performers, these courses will expand their skillset and equip them to achieve greater success. Upon completion, we provide attendees with PSS’s sales and leadership certificates - for recognition, professional development, and career advancement.

Check out our 3-level courses for sales/mgmt. staff. Each course requires 4 hrs., 3 or more attendees, and ends with a roleplay workshop. Call us for onsite/online training.

SALESPEOPLE

Level 1 - Beginners
Sales Development & Growth

In this course new salespeople learn how to:

• Connect with clients & create sales

• Win over tough clients & improve sales

• Overcome objections & close more sales

Level 2 - Intermediate
Staff Performance & Accountability

Through this course average sellers learn how to:

• Achieve top sales & daily sales goals

• Create new clients & more business

• Keep up sales goals & top performance

Level 3 - Advanced
Sales Expertise & Consistency

In this course top sellers gain top strategies to:

• Develop clientele & increase business

• Become sales trainers & store leaders

• Build leadership skills & move forward

MANAGEMENT

Level 1 - Beginners
Sales Leadership & Staff Training

This course teaches new managers how to:

• Improve leadership & staff performance

• Manage the sales floor & improve daily sales

• Keep up both store sales & operational tasks

Level 2 - Intermediate
Staff Development & Profitability

In this course average managers gain new skills to:

• Find top candidates & staff stores effectively

• Build top salespeople & improve daily business

• Keep up sales goals & increase store profitability
  

Level 3 - Advanced
Leadership & Store Growth

In this course top managers gain top skills to:

• Recruit & better train and maintain top salespeople

• Develop top salespeople & increase business

• Become top leaders & improve store growth

PSS recruiting solutions are highly effective for keeping stores well staffed and business on track. We team up with hiring managers to find top talent and participate with hiring the best candidates for each store. In our recruiting workshops, we equip managers with top strategies for recruiting, training, and retaining profitable staff. Overall, with our recruitment training, your stores will be better staffed and your managers more able to stay on top of the staffing needs in their business.

Check out our 3 recruiting options, and see how we can be of service. Call us; we will adapt our recruiting for your store needs.

Option 1 - Recruiting Day
One full day includes:

• We recruit with or without hiring mgrs., and find talented prospects. Get contact info and set up call back times.

• Call back prospects to learn more about them, introduce company and job opportunities, and set formal interviews.

• Follow up with hiring mgrs., to ask about interviews and auditions, and find out if any new staff members were hired.

Option 2 - Recruiting Strategy
Two full days include:

• Go over staffing needs with hiring mgrs., team up to find candidates and assist with the overall recruiting process.

• Work with hiring mgrs. to interview and evaluate candidates on the sales floor, and help to pick out the top talent.

• We follow up to ensure top people are hired, and also provide long-term plans for recruiting & retaining top staff.

Option 3 - Recruiting Workshop
One full day includes:

• We start with an all-inclusive mgmt. seminar on how to recruit, train, and retain top staff more effectively.

• Then take mgrs. on a recruiting mission to apply new info, find prospects for stores, and teach through experience.

• And lastly, we review day and mgrs. staffing needs and provide solutions needed to be followed up on by DM’s.

PSS additional support includes extended training, sales reinforcement, and keynote speaking. The extended training is profitable for developing more staff and increasing sales. Our sales reinforcement boosts store events and make them more successful. Toula, our keynote speaker, will fire up your retail conferences and equip your leaders with new vision and initiative to grow business and move forward. Getting extra PSS support will boost sales and profits in your stores and take your business to new levels of success!

Check out our additional support; use it to keep up the sales and profits in your stores. Call us to extend your training and boost your events!

EXTENDED TRAINING

Keep up the selling momentum and profits in your stores! We offer extended sales training for multiple stores, department/mega stores, and single stores needing restructuring. Our extended training events all include in-store selling, key seminars, staff/management development, and staff recruitment. They’re available in 1, 2, or 4 week periods, but can be modified for each company’s needs.

Multiple Stores

• One week includes: 6 events

• Two weeks include: 12 events

• Four weeks include: 24 events

Department & Mega Store

• One week includes: 6 events

• Two weeks include: 12 events

• Four weeks include: 24 events

SALES REINFORCEMENT

Get more sales support for your store events and boost business on these key days! Hire Toula to manage the sales floor, team sell with your staff, and maximize the business! She will energize your sales force to increase sales, and make your store events much more profitable. As a result of using this service, your staff will improve, your store numbers will go up, and your business will grow!

Small Stores
1 full day includes:

Toula teaming up with the sales force to work with clients, to buildup sales and make more business happen!

Large Stores
2 full days include:

Toula partnering with managers to team sell with the staff, to maximize sales and super increase business!

Department/Mega Stores
3 full days include:

Toula working with managers/staff in all depts., to boost service and sales and make events more profitable!

KEYNOTE SPEAKING

Fire up your retail sales conferences by enlisting top sales trainer Toula Kountouris as your keynote speaker! Over the past 25 years in the retail industry, she knows exactly what it takes to increase store sales, develop top staff, and improve any business. Toula's sales training expertise and candid speaking style will challenge, inspire, and equip your sales force to step forward, overcome obstacles and go for greater success. They will gain top methods and new vision for moving their business to the next level!

ABOUT US

Top Sales Training for Fashion Retailers

We are a progressive sales training business that provides hands-on training for fashion retailers. Our all-inclusive services include: in-store selling events, motivational seminars, recruiting solutions, and classes and workshops which are available onsite or online. We also extend sales training for larger retailers, provide sales support for store events, and offer keynote speaking for retail conferences. Our firm belief about sales training is simply this - Unless your company’s products require no selling, and your business is constantly booming, your stores must be staffed with superstar performers who are making the business happen! This is where we can be of service. At PSS, we don't just talk about effective sales training, but we also team up with your sales force and show them by example how to make more business happen!

SOME OF OUR CLIENTS

Personalized Sales Seminars has provided a variety of ongoing retail services to top retail companies since 1993. Over the years, some of our clients have included: Michael Kors, Diesel, MaxMara, Weekend MaxMara, La Perla, Macys, DKNY, Hugo Boss, Benetton, Sisley, Windsor, Just Cavalli, Geox, Max Studio, Malo, and many others.

FOUNDER & DIRECTOR

TOULA KOUNTOURIS

Toula Kountouris is a recognized sales trainer and key note speaker in the retail industry. Prior to establishing Personalized Sales Seminars, PSS, she was an accomplished sales trainer for a notable fashion retailer with many stores nationwide. Her passion for selling, and her ability to develop top staff and to increase any retail business prompted her to start Personalized Sales Seminars, a highly productive sales training business. Since 1993 PSS has provided sales training services to companies globally. Toula oversees all the contracted training events, and works closely with retail leaders to ensure top results. Her proven track record for building top retail staffs and making stores more profitable make her a top sales trainer in the retail industry.